Commissioned by the European Commission’s Joint Research Centre, Institute for Prospective Technological Studies (JRC-IPTS), in collaboration with DG CONNECT, Telecentre-Europe and the University of Washington are conducting the MIREIA online survey (see underneath) to provide a ‘map’ of telecentres, libraries and other eInclusion actors that operate in the EU.
The survey is part of the larger research project MIREIA (Measuring the Impact of eInclusion Actors on Digital Literacy, Skills and Inclusion goals of the Digital Agenda for Europe) which aims at better understanding the role of eInclusion intermediary actors and wants to create adequate instruments to facilitate the demonstration of their outcomes and their contribution to the achievement of European eInclusion policy goals.
Within the framework of this research, the online survey aims to provide a ‘map’ of eInclusion actors that operate in the EU27 (eiMAP) by gathering and analyzing relevant data & documentation of a sample of minimum 2500 questionnaires, that will enable to illustrate the diverse typologies and roles of key eInclusion intermediary organizations and the socio-economic impact of their activities at European level.
This exercise and its outcomes will help the eInclusion sector leveraging its resources, as it will provide vital insights for policy makers to understand the importance of telecentres, libraries & other eInclusion actors that are on the forefront of digital inclusion and empowerment.
eInclusion intermediary organisations are asked to fill the survey BEFORE FEBRUARY 28th, 2013 (extended deadline) in the language of their choice:
Preview the survey before filling:
» Bulgarian [ONLY for preview: do NOT fill the .pdf file!]
Who should fill the survey?
Any centre that provides eInclusion services/opportunities, which is defined in the study as “a place where people can access or learn to use computers, the Internet, and other digital technologies that enable them to gather information, create, learn, and communicate with others while they develop essential digital skills”
While each centre is different, their common focus is on the use of digital technologies to support community, economic, educational, and social development—reducing isolation, bridging the digital divide, promoting health issues, and creating economic opportunities, to name a few.
In addition to this general definition, organizations can autoselect themselves based on the following criteria:
1. The public nature of the space or service provided by the organizations, reflected in the fact that an “access to Internet” service is available to the general public, or to everybody belonging to a socially-disadvantaged target group (e.g. a women association which provides access and training only to women).
2. The organization must have a social mission (independently of its for-profit or non-for profit character). In this way, specific categories like social enterprises providing paid services fall into the sample, while pure commercial cybercafés would not be included in the sample.
3. If the organization provides other ICT-enabled services in addition to just access, for example ICT skills training.
Above eligibility criteria can be applied in flexible way. For example, educational centres or cybercafés responding to the survey could be considered valid respondents and their answers analysed as part of the sample.
Why participating in the survey?
- You will be part of a public database sponsored by the European Commission
- You will have the opportunity to be invited to European Commission consultations, and contribute / influence EU policies on digital inclusion and empowerment
- You will have access to an ample directory of organizations that share similar challenges and that might become your partners
- You will have the opportunity to demonstrate collectively the extension and diversity of the eInclusion sector, and also the impact that you have in your communities
We are trying to reach as many organizations as possible and would appreciate if you help us disseminate the survey to other organizations in your area and country!
» For Twitter, please use the hashtag #MIREIA together with #eiMAP where possible.
» For Facebook, please share our MIREIA status update
Dissemination through national partners
So far, Telecentre-Europe has partnered with 20 key eInclusion organizations that became the national branch for conducting the survey in their country. Their role is to disseminate the survey in their country and to reach out to local eInclusion organizations for filling the survey and put their organization on the European map of eInclusion.
The benefits of being such a national MIREIA branch include visibility at a European scale and with the EC, the possibility to establish a collaboration with national Digital Champions, and a small grant. So far, the branches represent 25 countries of the EU27. To reach all, Telecentre-Europe is still looking for partners in Austria & Slovenia.
Partners acting as national branches:
Collaborated in the translation of the survey:
Implemented in collaboration with:
Funded & commissioned by:
» Detailed overview of the research project MIREIA by Gianluca Misuraca, Senior Scientific Officer at JRC-IPTS
» Building evidence to measure the socio-economic impact of Telecentres on e-inclusion by Cristina Torrecillas, Scientific Officer at JRC-IPTS
» Past and Present of telecentres: their demonstrated value by Maria Garrido & Araba Sey, Technology & Social Change Group, Information School, University of Washington
Latest News on MIREIA:
Especially organizations active in Germany, France, the United Kingdom, Italy, Greece, Hungary, Austria, Slovakia, Slovenia and Estonia are kindly invited to fill the survey or disseminate it to organizations of which they think should be present at the European map of eInclusion!
WHO should fill the MIREIA survey?
Those organisations whose activities include reducing gaps in ICT usage and promoting the use of ICT to overcome exclusion, and improve economic performance, employment opportunities, quality of life or social participation and cohesion.
WHY participating in the MIREIA survey?
» You will be part of a public database sponsored by the European Commission
» You will have the opportunity to be invited to European Commission consultations, and contribute / influence EU policies on digital inclusion and empowerment
» You will have access to an ample directory of organizations that share similar challenges and that might become your partners
» You will have the opportunity to demonstrate collectively the extension and diversity of the eInclusion sector, and also the impact that you have in your communities
HOW to participate?
» Click here and complete the short survey, available in 15 European languages, before 28th February!
» Follow updates via the Telecentre-Europe Newsletter
» Contact email@example.com for any questions
FRSI, a member of TE and the Polish MIREIA partner estimated that over 10.000 telecentres must be operating in Poland, in different kind of institutions.
Their dissemination strategy has been characterized by a thorough research of channels & partners, a good monitoring of the survey responses and the adequate adoption of a new strategy when this was deemed necessary.
According to the population figure for Romania, the MIREIA mapping exercise had established a minimum target of having 102 eInclusion actors to fill the survey. In no time, and with the help of national partners, the Romanian MIREIA branch EOS Foundation managed to supersede the minimum target with almost 50%!
During week 4 of the survey, the number of organizations that have filled the MIREIA survey has doubled: more than 1.00o eInclusion actors have now put their organisation on the EU map.
We hope at least another 1.500 organizations will soon fill the survey before February 15th!
Results are now coming from almost all countries, and countries like Romania and Sweden have booked amazing results this week, reaching their targets in just 1 week time!
For Estonia, Greece & Cyprus TE has found a dissemination partner only very recently, and we are still waiting to sign a partnership agreement with an organization in Austria, Slovenia & Finland…
At the end of week 3 and thanks to twitter, announcements on regional websites and through a private social network for their members, Créatif, our MIREIA partner in France, has already convinced 66 organizations to fill the survey, reaching 20% of the targeted challenge.
A good example of regional disseminations comes from the network of Lower-Normandy, where each manager was asked to publicly respond to the announcement, once they had completed the survey.
The EU27 eInclusion mapping exercise MIREIA has been running for 3 weeks now and 452 organizations have now filled the survey. With another 3 weeks left until February 15th we need a another 2000 organizations to fill the survey urgently!
As for now, most of the results are still coming from Spain, France, Poland, Hungary and Malta, but also our MIREIA partners in Bulgaria, Czech Republic, Latvia, Lithuania, Portugal, Slovakia & Sweden have now activated their dissemination strategies and are delivering a significant number of surveys to the MIREIA results.
We hope that in the next days, also lots of organizations from Austria, Belgium, Cyprus, Denmark, Estonia, Finland, Greece, Ireland, Italy, Luxembourg, Netherlands, Romania, Slovenia and United Kingdom will flood the MIREIA survey with their data!
Telecentre-Europe is calling upon all eInclusion actors in the EU27 to fill the survey and asks all its stakeholders for a maximum dissemination of the MIREIA survey.
TE’s member organization Community Association of Telecentre Networks (CATN) acts as the national MIREIA branch in Spain. It is a network of regional telecentre networks and groups of around 8.000 national telecentres. With this organizational structure already in place, Spain was able to use a two layer structure to disseminate the MIREIA survey: at first, the message was broadcasted by the Technical Secretariat of CATN and after, regional partners conducted their own outreach campaign among their network of contacts.
They also made an intensive use of social media, especially of Twitter, sending out 2 or 3 tweets a day about MIREIA, all with a different text or message.
Although the survey is translated into 15 languages and Telecentre-Europe has already partnered with 20 organizations representing 24 of countries of the EU27, only a few partners seem to have activated yet their national dissemination efforts.
While we are expecting a more homogeneous result in this second week, Telecentre-Europe is calling upon all eInclusion actors in the EU27 to fill the survey and asks all its stakeholders for a maximum dissemination of the MIREIA survey.
For the dissemination of the survey across the EU27, Telecentre-Europe has already partnered with 20 organizations representing 22 countries. The survey will be available online only untill February 15th, 2013 so don’t hesitate to fill the survey and put your organization on the map – the European map of eInclusion!
» Is your organization operating in the field of eInclusion? Fill the survey!
Telecentre-Europe’s network of member organizations has shown off to be one of the strongest eInclusion communities in Europe. In no less then 2 weeks, partnership agreement were signed with 20 organizations, who – again in a record time of only a week – translated the survey into no less then 15 languages.
The survey will Measure the Impact of eInclusion Actors on Digital Literacy, Skills and Inclusion goals of the Digital Agenda for Europe (=”MIREIA”), will be launched on January 2, 2013 and will be available to be filled online by any European eInclusion organization until February 15
To reach all EU27 countries, Telecentre-Europe is still looking for MIREIA partners in Austria, Estonia, Greece, Cyprus, Slovenia & Finland that want to act as the national branch for conducting the survey in their country.
» Interested in joining MIREIA as a national partner? Contact us at eiMAP@telecentre-europe.org
The role of the national MIREIA branch is to help reach local eInclusion centres or networks (telecentres, libraries, e-competence centres and any other variety of community place where access and training to ICT is offered to the general public or to specific target groups) who will be asked to answer a short online survey that will be launched online on January 2, 2013.